Contact information
Contact Us — Velvira
We’re here to help.
At Velvira, customer satisfaction is our top priority. If you have any questions about your order, our products, or anything else, our support team is ready to assist you.
Customer Support Email
We aim to respond to all inquiries within 24–48 hours.
Support Hours
Monday – Friday
9:00 AM – 5:00 PM (EST)
We may take a little longer to respond during weekends and holidays, but we will always get back to you as soon as possible.
Order Questions
If you are contacting us about an order, please include:
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Your order number
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Name used at checkout
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Brief description of the issue
This helps us resolve your request faster.
Business Information
Brand: Velvira
Website: velvira.co
Email: support@velvira.com
Thank you for choosing Velvira — we appreciate your trust and support.